What to do When Someone Dies

Below is a guide to explain the steps that need to be taken, in different circumstances, when faced with the death of a loved one. We are always available 24 hours a day to help you in your time of need.

At Home

When someone dies at home you will need to contact their registered GP who will confirm the death and will issue the Cause of Death Certificate, this paperwork will be needed to register the death.

In Hospital

If someone has died in hospital you will receive the Cause of Death Certificate from patient affairs or the bereavement office. We will also liaise with this office to bring your loved one into our care.

In a Nursing Home/Hospice

If death has occurred in a nursing home or hospice, the nursing staff will contact the GP or on call doctor on your behalf to see the deceased and to confirm death. If you have informed the nursing home that Morse Funeral Services is your appointed funeral director, we will be contacted to bring your loved one in to our care.

Unexpected Death

If the death was unexpected or the deceased hasn’t seen their GP within 28 days the coroner will need to be informed. The coroner may decide that a post mortem or inquest is necessary. Once you have informed us of this, we will make contact with the coroners officer to liaise at this stage we can only make provisional funeral arrangements.

In all cases you will need to contact your Funeral Director at any time day or night, we will advise you at the time as to what happens next.


You will need to register the death at the Registrars Office, some of which operate an appointment system. When you register you will need to take the Cause of Death Certificate from the GP & payment for copies of the Death Certificate.

The Registrar will need to know the following information in regards to the deceased:

Full Name
Last Address
Date & place of birth
Details of any surviving spouse or civil partner
Information of any state benefits

The Registrar will issue you with a Certificate for Burial or Cremation (referred to as The Green) we will need this for the funeral arrangements. You will also be issued with as many copies of the Death Certificate as you may need.

Get in Touch

Contact us at Morse Funeral Services and we can arrange a home meeting or consultation over the phone / via Zoom at your earliest convenience and start to make arrangements.


Paul has looked after my family three times including my late Husband Paul Daniels. I didn't hesitate in calling Paul, I knew everything would be under control. Finding the right funeral director is not easy, Paul was fantastic & took over everything at such a traumatic time, he thought of everything.

-- Debbie McGee

Everything was beautiful and Paul was excellent. I loved the way he stopped the traffic on Dad's final journey. The flowers looked so perfect, proud and dignified - like Dad.

-- H. Lear

Simply The Best! The compassion & professionalism was exceptional Paul Morse guided us with empathy all the way and after the funeral too.

-- Debbie McGee

Morse Funeral Services helped my family give our father a wonderful send-off. Paul Morse was the perfect funeral director, arranging everything to our needs, including stunning flowers and a dignified service that our father would have been proud of.

-- B. Rix

I would like to thank & highly recommended Paul and Morse Funeral Services for my mother's funeral which was handled in a compassionate, personal and professional manner.

-- B. Sones

Paul handled our funeral with the greatest respect and finest aplomb. Coming to our home made the anxiousness fade away, I would have hated to sit in a funeral parlour to discuss my mother at such a painful and agonising time.

-- Ms. Bruce

Morse Funeral Services provided a 5 star service for my father's funeral. From the first call and home visit to the day of the funeral the professionalism and caring support shown by Morse Funeral Services made a very difficult time manageable.

Thank you from the bottom of my heart Paul for making me feel, in your treatment of my Dad, that he was as special to you as he is and will always be to me.

-- M. Byrne

The most professional and complete service we could have wished for. Caring, considerate and understanding of a family’s needs.

-- G. Baldwin

Paul took care of me and my family when my mum passed away. He struck the right balance between professionalism and sensitivity and made the whole experience far more bearable.

-- C. Edwards

Paul arranged my mother’s funeral and it was a perfect tribute to her. He made the arranging of it easy and comfortable. He was kind, calm & professional and made all the family feel secure.

-- I. Norton

Paul showed great compassion & gave great advice and direction to our family at a very difficult time. Being able to come to our family home, made things a lot easier when planning our Nan’s funeral

-- Mrs H. Brown

We chose Morse funeral services because we had recommendations and read the reviews on line. What you can't get through reading the reviews is the actual care and dedication that Paul puts into the quality of service he provides. Paul started as just a man who took on dad's funeral but left as a member of our extended family.

-- The Hopcroft Family

Morse Funeral Services were outstanding right from my initial contact. The kindness and professionalism shown by Paul is exceptional. His attention to every detail is amazing and ensured we had everything we needed to have the respectful service we wanted. I would highly recommend.

-- A. Heath

I was privileged enough to have Paul look after my mums funeral 8 months ago. So when my dad passed it was an obvious choice to ask him to look after my dad. His attention to detail and professionalism is second to none. The care and understanding makes the whole process bearable. I would never use anyone else.

-- K. Friend

Paul's kindness and professionalism shone through from the very first phone call. He has a calm, compassionate, respectful manner which immediately inspires confidence. He expertly arranged the funeral service. Every aspect of bereavement was covered including advice and support in dealing with the loss of a loved one after the funeral.

-- Dr. Assaf

The funeral of my darling sister was a dignified, beautiful, glorious send off. Paul Morse dealt with everything with, grace, friendship and professionalism. I strongly recommend their services.

-- The Taylforth Family

Amazing service from arranging the funeral to the day of the service. Paul was very understanding to the requests we made, he went above and beyond. You will not get a better funeral director.

-- D. Bala

I am not sure if there are words sufficient to express the gratitude we have for the care we have received from Paul and the team during our time of grief, nothing was too much for him!. The costs were very reasonable and all of the information you need is available on their website which wasn't the case for the others we looked at. Someone told me you get a gut feeling when you find the right person to support you during your time of grief; Morse funeral services went above and beyond!

-- N. Connor